Worldwide Delivery
We offer worldwide delivery for all orders placed on our website. Regardless of your location, you can enjoy our curated selection of home decor items. Delivery times may vary based on your geographical location, and we strive to provide you with an estimated delivery timeframe at the time of your order confirmation. Please note that unforeseen circumstances may occasionally affect delivery times, and we appreciate your understanding in such cases.
Delivery Process
Your order will be fulfilled directly to the address you provide during checkout. We partner with trusted couriers to ensure that your items are handled with care throughout the shipping process. Once your order is dispatched, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your shipment. It is important that you provide accurate address details to avoid any delays in delivery.
Handover of Goods
Upon delivery, the courier may hand over your order in person. It is your responsibility to ensure that someone is available at the delivery address to receive the package. If you are not available, the courier may leave a notification for you to arrange a suitable time for redelivery. We recommend that you check the condition of the package upon receipt and report any issues immediately.
Communication
All communication regarding shipping inquiries will be conducted via email only. If you have any questions or concerns about your order, please reach out to us at [email protected]. We aim to respond to all inquiries promptly, typically within 1-2 business days. Please ensure that you provide your order number in your email to help us assist you more efficiently.
Tracking Your Order
Once your order has been shipped, you will receive an email containing tracking information. This allows you to follow your packages journey from our warehouse to your doorstep. We encourage you to check the tracking link for updates on your shipment status. If you encounter any issues with tracking, please contact us for assistance.
Delivery Issues
In the event of any delivery issues, such as delays or missing items, please notify us as soon as possible. We will work with our courier partners to resolve the issue promptly. It is important to keep us informed so that we can take the necessary steps to ensure your satisfaction. Your cooperation is appreciated in helping us address any concerns that may arise during the shipping process.
Changes to Shipping Policy
We reserve the right to update or modify our shipping policy at any time. Any changes will be reflected on our website, and we encourage you to review our policy periodically. By placing an order with us, you agree to the terms outlined in our shipping policy. If you have any questions about changes to our policy, please feel free to contact us.